Follow-up to our DNA SIG meeting yesterday:
We discussed the Cookie problem when using ThruLines in AncestryDNA. It has been posted in the web that clearing cookies before going into Ancestry will solve the disappearing Thrulines problem. But many people do not know how to clear their cookies! We know AncestryDNA is working on the issue, but they can’t rush a fix since this is their bread-n-butter system.
Suggestions have been made as a workaround that should help those who don’t know how to clear their cookies. In Chrome simply open an Incognito window by clicking on the 3 dots in upper right corner and then click the menu item before going into Ancestry. In Firefox, open a Private window via similar right click menu. This should work in all OS types, Windows, Apple, Linux.
See Kitty Cooper’s blog for more information about ThruLines in general and the note about the work around.
“The infantry is always ahead of headquarters.” – James Barksdale